Privacy Policy

Introduction

Before using the “Website” and mobile applications (“App”), please read this Privacy Policy carefully. GoSpot (“we,” “us,” “our”) is the proprietor, registrant, and operator of both the Website and App. This Platform enables the seamless delivery of GoSpot services directly to users via the App or Website. Collectively, the App and Website are referred to as the “Platform.” Your use of the Platform signifies your acceptance of these Terms & Conditions (“Agreement”). Any information collected through this Platform will be securely managed, protected, and utilized to enhance services while complying with applicable laws and regulations.

We process information about identified or identifiable natural persons under this Privacy Policy in alignment with relevant data protection laws. This Policy explains the rights and responsibilities of concerned parties and outlines how, why, and when such information is processed.

Note

This Privacy Policy may be updated periodically without prior notice. While efforts will be made to notify users of significant changes, we encourage you to review it regularly.

By using our Website, App, or downloading the mobile application, you consent to the terms of this Privacy Policy. If you do not agree with any part of it, you will not be able to use or register on the Platform.

Scope and Definition

This Privacy Policy governs the collection, use, and management of Personal Information (PI) and Sensitive Personal Data or Information (SPDI) as defined by relevant data protection laws.

  • Personal Information (PI): Data that identifies an individual, such as name or contact details.
  • Sensitive Personal Data or Information (SPDI): Includes sensitive details such as passwords, payment details, or other confidential information.

By agreeing to this Policy, you authorize the collection and processing of your PI and SPDI.

Third-Party Website

The Platform may include links to external websites not owned or controlled by GoSpot. We are not responsible for the content, products, services, or practices of these third-party websites.

Collection of Non-Personal Information

GoSpot may gather non-personal data such as device information and geographical location to improve the Platform’s functionality and user experience. This information may be collected through tools like cookies.

Purpose of Data Collection

We collect and process your information to:

  • Enhance the usability of the Platform.
  • Respond to user queries and requests.
  • Provide relevant updates and resources.
  • Conduct surveys for service improvement.
  • Maintain the security and integrity of the Platform.

Legal Basis for Data Processing

We collect data under specific conditions, including:

  • Fulfilling contractual obligations.
  • Legitimate business interests.
  • Obtaining user consent.
  • Complying with legal requirements.

You may revoke your consent at any time, but this may limit certain functionalities of the Platform.

Use of Cookies

Cookies are small data files used to improve your experience on the Platform. You have the option to accept or reject cookies, but doing so may affect the functionality of certain features.

Links to External Sites

The Platform may include links to third-party websites. GoSpot does not assume responsibility for the content, policies, or practices of these external sites.

Data Sharing with Third Parties

We may share your information with authorized third-party service providers for purposes such as improving services or maintaining the Platform. All third-party partners are bound by confidentiality agreements.

Data Protection

We are committed to protecting your personal data through industry-standard security practices. Your information is safeguarded against unauthorized access, misuse, and data breaches.

Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising from this Policy will be under the jurisdiction of courts in New Delhi.

Policy Updates

GoSpot reserves the right to modify this Privacy Policy at any time. Changes will be updated on the Platform to keep users informed.

User Rights and Data Access

Users have the right to access their personal data stored on the Platform. You may request corrections or updates to inaccurate or incomplete information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at Support@gospot.co.in.

Grievance Redressal

For issues related to personal or sensitive data, contact us at compliance@gospot.co.in with the subject “Attention: Grievance Officer.” We will strive to resolve your concerns promptly.