Terms & Conditions

Before using our platform, which includes the website, mobile applications (“App”), and APIs, please read these Terms of Use carefully. GoSpot, operated by GoSpot (“we,” “us,” or “our”), owns and manages this platform. By accessing or using any part of it, whether as a guest or registered user, you confirm your acceptance of these Terms, forming a legally binding agreement.

Your interaction with our platform constitutes your agreement to these Terms, as well as any policies or additional conditions referenced here or made available via links. These Terms apply to all users, including visitors, vendors, customers, merchants, and contributors.

Important Notice

Accessing or using any services on the platform means you agree to these Terms. If you do not accept all the terms and conditions outlined here, please refrain from accessing or using the platform. Acceptance is strictly limited to the scope of these Terms.

Changes to Terms

We reserve the right to revise these Terms at any time. Updates or changes will be published on the platform, and it is your responsibility to review them regularly. Continued use of the platform after modifications implies your acceptance of the updated Terms.

By agreeing to these Terms, you also accept any related policies or terms introduced or amended on the platform over time.

Disclaimer

This document is an electronic record governed by the laws applicable to the processing of personal data, including regulations from jurisdictions like the United States, the European Union, and other applicable regions. By clicking “send OTP” or continuing to use the platform, you confirm your understanding of and agreement to these Terms.

Eligibility and Authorized Use

To use the services provided on this platform, you must have the legal capacity to form a binding agreement. Minors and individuals classified as “incompetent to contract” under the Indian Contract Act, 1872, are not eligible. If you are registering on behalf of a business or organization, you affirm that you have the authority to bind it to these Terms.

As a user, you are responsible for all activities performed on the platform, including those by minors under your supervision.

Our Services

GoSpot provides comprehensive solutions for managing fleet operations, supporting every stage of the fleet management lifecycle.

All services offered are at GoSpot’s sole discretion. We may modify, add, or discontinue services without prior notice or liability.

Audits

We reserve the right to monitor and review user content and platform features. Any material found to be in violation of laws or these Terms may be removed or modified at our discretion.

Electronic Communications

By accessing our services, you consent to receiving communications, including promotional offers, at the contact details you provide.

General Terms

These Terms do not create a partnership, joint venture, or employment relationship between you and GoSpot. We comply with all applicable laws, and nothing in these Terms restricts our legal obligations.

If any part of these Terms is deemed invalid, the remaining provisions remain effective. Certain platform features may be restricted to registered users.

Account and Registration

User Account

To access some services, you must register on the platform and create a unique username and password. You are responsible for keeping your login credentials confidential and for providing accurate, current information. Misrepresentation may result in suspension or termination of your account.

Your account records will be accessible on the platform, and sharing your account information with others is strictly prohibited.

Third-Party Links

The platform may include links to external websites. GoSpot is not responsible for the content, privacy practices, or policies of these third-party websites. Accessing them is at your own discretion.

Data Sharing

We do not sell or rent your personal information. Data may be shared only as required to deliver services, comply with legal requirements, or respond to legal requests. Non-compliance with these Terms may result in legal action.

Limitation of Liability

The platform and its services are provided “AS IS” without any warranties. GoSpot is not liable for any damages, direct or indirect, arising from the use or unavailability of the platform. Our maximum liability is capped at INR 100 or the amount paid for relevant services, whichever is higher.

Intellectual Property

All content, including text, graphics, and software on the platform, is owned by GoSpot and protected by intellectual property laws. You may not reproduce or use any material without prior permission.

Prohibited Use

You agree not to use the platform for any illegal, harmful, or unauthorized purposes. Activities that damage or interfere with the platform or infringe upon others’ rights are strictly prohibited.

Indemnification

You agree to indemnify GoSpot, its affiliates, and their representatives against any claims, damages, or losses resulting from your breach of these Terms.

User Content

You are responsible for ensuring that any content you share on the platform does not violate intellectual property laws. Submitted content may be used by GoSpot at its discretion.

Updates to Terms

We may revise these Terms without prior notice. Continued use of the platform after updates implies your acceptance of the changes.

Content and Language

GoSpot strives to avoid content that may offend or harm users. For any concerns, please contact our grievance officer at compliance@gospot.co.in.

Dispute Resolution

In the event of a dispute, users agree to arbitration in New Delhi, India, under Indian laws. By using the platform, you accept this dispute resolution framework.

Grievance Redressal

For concerns related to the platform, contact compliance@gospot.co.in with the subject line “Attention: Grievance Officer.”

We are committed to resolving grievances promptly and effectively.